Last updated: 08 Sep 2026
Thank you for shopping with Avenzoro! Please review our shipping policy below for important information about processing times, delivery estimates, and related details.
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with tracking information once your order has shipped.
Shipping Time
We ship internationally to most countries. Once dispatched, delivery typically takes 7–12 business days, depending on your location and local customs processing.
Estimated total delivery time (processing + shipping): 8–14 business days.
Please note that these are estimated timeframes. Occasional delays may occur due to customs clearance, local carrier handling, weather, or other circumstances beyond our control.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We currently ship to most countries worldwide. Avenzoro is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and are collected by the carrier or relevant government agency at the time of delivery.
Please check with your country's customs office for more information before placing your order.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number and a link to track your package's progress.
Please allow 24–48 hours after receiving your tracking number for tracking information to update.
Delays
While we work hard to ensure timely delivery, some orders may experience delays due to:
- High order volume or holiday seasons
- Customs inspections or processing
- Weather conditions or natural events
- Local courier delays
If your order has not arrived within 20 business days of the shipping confirmation, please contact us at https://avenzoro.com/pages/contact so we can investigate.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. [Store Name] is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error, contact us immediately — we will do our best to update the address before the order ships, but cannot guarantee changes once an order has been processed.
Lost or Damaged Packages
[Store Name] is not liable for packages lost or damaged during transit but will assist you in filing a claim with the shipping carrier. Please contact us with your order number and any relevant details, and we will help resolve the issue.
Multiple Items
Some orders may contain items shipped from different warehouses or suppliers. If your order includes multiple items, they may arrive in separate packages at different times.
Questions?
If you have any questions about our shipping policy, please contact us at:
Email: https://avenzoro.com/pages/contact